Terms of Service
Last updated: December 14, 2025
Introduction & Acceptance
These Terms of Service ("Terms") govern your access to and use of the Luvvy mobile application and services ("the Service"), provided by Z3 Systems, LLC (d/b/a Luvvy.io), a Delaware LLC located in Idaho.
By creating an account or using Luvvy, you agree to these Terms. If you do not agree, do not use the app.
1. Eligibility
Minimum Age
You must be at least 17 years old to download or use Luvvy. The Service is not intended for minors below 17. By using Luvvy, you affirm that you are 17 or older.
Legal Capacity
You represent that you have the legal capacity to enter into a binding contract with us. You are not barred from using the Service under any applicable laws.
One Account Per Person
Each individual is limited to a single Luvvy account, registered by a real person for their own use. Couples: Each partner should have their own account; the app will link you together through a pairing process.
2. Account Responsibilities
Account Security
You are responsible for maintaining the confidentiality of your account login credentials. If you suspect unauthorized access, notify us immediately at support@luvvy.io.
Accurate Content
Any information or content you upload should be truthful and belong to you (or you have the necessary rights to use it).
No Transfer
Your account is personal to you. You may not transfer it to someone else or sell/rent access to your account.
3. Acceptable Use and Conduct
By using Luvvy, you agree to adhere to the following rules:
- Lawful Purposes Only: You will not use Luvvy for any purpose that is illegal.
- No Harassment or Abuse: Do not harass, threaten, bully, or stalk any person.
- No Illegal Sexual Content: You must not share any content involving minors or non-consensual acts.
- No Impersonation: Do not impersonate any person or entity.
- No Spam: Do not transmit spam or unsolicited messages.
- No Reverse Engineering: You will not attempt to reverse engineer the app.
- Respect Intellectual Property: Only upload content you have rights to use.
4. Subscription and Payment Terms
Subscription Plans
We offer subscription plans (monthly at $4.99 or annual at $39.99) that provide access to premium content and features.
In-App Purchase & Billing
Payment will be charged to your Apple ID upon confirmation of purchase. Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless you turn off auto-renewal.
Managing Subscription
You can manage or cancel your Luvvy subscription at any time via your Apple device's Settings → [Your Name] → Subscriptions.
Refunds
All billing and refund issues for in-app purchases are governed by Apple's App Store policies. If you believe you deserve a refund, you will need to request it from Apple.
5. AI Features and Content Disclaimer
"Future Face" Feature
The "Future Face" feature that uses AI to generate images of what your future family might look like is for entertainment purposes only. It is not a prediction or guarantee.
"Perspective Check" (AI Advice) Feature
The AI provides generic feedback based on patterns, which may not be appropriate for your specific circumstances. It is not a substitute for therapy, counseling, or other professional advice.
Accuracy and Limitations
AI technologies have inherent limitations and might produce inaccurate results. You agree to use these features with discretion.
6. Termination of Service
User Initiated Termination
You may delete your account at any time through the app's settings (Settings → Account → Delete Account) or by contacting Support.
Important: If you delete your account mid-subscription, you must still cancel the subscription via the App Store separately.
Our Right to Suspend/Terminate
We reserve the right to suspend or terminate your access to Luvvy at any time if you have violated these Terms or create risk or legal exposure for us.
7. Disclaimer of Warranties
Luvvy is provided to you on an "AS IS" and "AS AVAILABLE" basis. You use the Service at your own risk.
- We do not guarantee that Luvvy will meet your specific needs
- We do not warrant that the Service will be uninterrupted or error-free
- No content from Luvvy constitutes professional advice
8. Limitation of Liability
To the extent not prohibited by law, Z3 Systems, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Cap on Liability
In all cases, the maximum aggregate liability of Z3 Systems, LLC shall not exceed the total amount of fees you paid to us in the twelve (12) months prior to the event giving rise to the liability.
9. Indemnification
You agree to indemnify and hold harmless Z3 Systems, LLC from any third-party claims arising from your use of the Service or violation of these Terms.
10. Dispute Resolution & Arbitration
Mandatory Arbitration
You and Luvvy agree that any dispute shall be determined by binding arbitration on an individual basis. This means you are waiving your right to a trial by jury or to participate in a class action.
Class Action Waiver
Any claims must be brought on an individual basis only.
30-Day Opt-Out Right
You have the right to opt out of this arbitration agreement. Send written notice to support@luvvy.io within 30 days of first creating an account.
Governing Law
These Terms are governed by the laws of the State of Delaware, U.S.A.
11. Miscellaneous
Entire Agreement
These Terms (along with the Privacy Policy) constitute the entire agreement between you and Z3 Systems, LLC.
Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice.
Contact Information
- Email: support@luvvy.io
- Mailing Address: Z3 Systems, LLC, Garden City, ID 83714, USA